How Latitude solves CX challenges for airlines with automated cross-border business payments.
Airlines CX paper
The airlines industry too often finds itself in the news for criticism and negative headlines. With heightened frustration over flight delays and cancellations, airlines have an even greater need to ensure a top-notch customer experience to boost passenger satisfaction and retention, especially when travel plans go wrong. This paper explains how airlines can extend their CX initiatives by embedding a real-time payment solution to accelerate payouts resulting from flight disruptions. Discover:
- Why paper vouchers and check payments exacerbate frustrations of inconvenienced travelers.
- How an automated real-time solution can address 10 million CX issues needing remediation.
The airlines industry too often finds itself in the news for criticism and negative headlines. With heightened frustration over flight delays and cancellations, airlines have an even greater need to ensure a top-notch customer experience to boost passenger satisfaction and retention, especially when travel plans go wrong. This paper explains how airlines can extend their CX initiatives by embedding a real-time payment solution to accelerate payouts resulting from flight disruptions. Discover:
- Why paper vouchers and check payments exacerbate frustrations of inconvenienced travelers.
- How an automated real-time solution can address 10 million CX issues needing remediation.
