Privacy policy

13 September 2018

This Online Privacy Policy (“Policy”) applies to your engagement with Brightwell Payments, Inc., or any of its affiliates, and governs how visitor information (your information) is gathered and used by Brightwell on this site or any online or mobile application we own and control.

Our site does not require registration, however, we may collect personal information about you on our site including any information you give us to access or download information. We may also collect general, non- personally identifiable information that is electronically generated when you visit our site. This information is collected for administrative, statistical, and security purposes so that we may provide ongoing services to you.

We use a “cookie” to collect some of this general information on all visitors. The information collected electronically and through this cookie includes the following:

  • The type of device you are using;
  • The date and time you access our site;
  • The name and version of your web browser;
  • The Internet service provider you used when you access our site; and
  • Your Internet Protocol (IP) address.Additional information about IP addresses and cookies is provided below.An IP address is a number that is assigned to your computer whenever you’re on the Internet. Web servers, the computers that “serve up” Web pages, automatically identify your computer by its IP address.
  • When collecting information, we do not link IP addresses to anything personally identifiable, which means that your session will be logged, but your information will remain anonymous. We may use IP address information about you from your computer to audit the use of our site. We can and will use IP addresses to identify a user when necessary for security purposes.
  • A cookie is a very small text file sent by a web server and stored on your hard drive, your computer’s memory, or in your browser so that it can be read back later. Cookies cannot “read” information about you from your computer or be used to “steal” information about you; and cookies don’t carry viruses. Cookies are a basic way for a server to identify you (most cookies actually identify the computer you happen to be using at the time, not you personally). Cookies are used for many things from personalizing start up pages to facilitating online purchases. Cookies help sites recognize return visitors and they perform a very important function when you engage in secure Internet banking. For your security, we do not store any of your personal information in these cookies.
  • If you set your browser to reject cookie, you may find the functionality of our site and access to certain information on the site to be limited.
  • We may also collect, or allow third parties to collect, analytic information about your site visit to help us improve and better serve you, including the areas or pages of the site that you visit, the amount of time you spend viewing or using the site, the number of times you return to the site, other click-stream or site usage data, emails that you open, forward or click-through to our site, advertising that you click on, and other sites that you may visit.
  • We use this information for a number of purposes, such as to provide easier site navigation, access to forms, or to track analytics and certain statistical information that enables us to improve our site and provide you with more relevant content and information on our site and other sites.

The standards and practices described in this Policy are subject to change, but we will communicate any significant changes to you as required by applicable law.

Generally, any e-mail that you send to us through site, are not sent in a secure manner. Please exercise caution and do not share any non-public personal information, including card numbers and personal identification numbers (PINs) through the site.

Protecting the privacy of children is important to Brightwell. For that reason, our website is not structured to attract children under the age of 13 nor do we knowingly solicit or collect information from children under the age of 13.

If you would like additional information or if you have questions regarding this Policy, please telephone us at 404.855.2462. You may also write to us at P.O. Box 724026, Atlanta, Georgia 31139.