Crew payroll made for life at sea

Pay your crew accurately and on time, while giving them more ways to access, spend, and send their earnings around the world.

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Crew Resources

Make payday work better for everyone

Cruise payroll is complex. Crew shouldn't have to feel that complexity. Brightwell helps you pay a global workforce across vessels, countries, and currencies. Once paid, crew have flexible ways to access their earnings, spend overseas, and send money worldwide.

a cruise ship docked at destination

From payroll to port days

Pay global crew

Simplify payroll and give your finance teams an easy ways to pay crew and employees across your fleet.

Give crew access to their earnings

Personalized Visa® or Mastercard® prepaid cards and the Brightwell app put money within reach onboard and ashore.

Keep accounts protected

Biometric security with FaceCheck, multi-factor authentication, card controls, and fraud monitoring help protect crew accounts.

Support crew around the clock

24/7/365 access to support ensures crew receive assistance when they need it.


Providing more ways for crew to move their money.

Our global network gives crew flexible ways to send their earnings around the world. 

Putting crew first doesn't mean more work for your operation

Paying a global crew comes with enough complexity. Brightwell helps take some of it off your plate, making it easier to manage payroll across your fleet while giving crew secure, flexible access to their earnings.

Simplify payroll

Manage crew payroll across vessels, countries, and currencies with less manual work.

Reduce onboard admin

Give crew digital access to their earnings while reducing reliance on cash and simplifying the onboarding and disembarkation process.

Support crew satisfaction

Give crew secure access to their money and more flexibility in how they send or spend it after payday.

Payday is only the beginning for your crew

While your job is done when the payroll files leave your system, payday is just the beginning for crew. They still have to decide how to spend or send their hard-earned money. Brightwell gives them more ways to do it.

More ways to send

The Brightwell app offers more choice, with 9+ ways for a crew member to transfer money to a bank account, mobile wallet, cash pickup, or a debit card.

Peace of mind

Secure biometric login and built-in account protections help keep crew money safe.

Stay in control

Manage money, transaction history, and account settings through the Brightwell Navigator app.

cruise ship docked shot from beach

"The Brightwell team truly values its customer relationships. They invest in their product and strive to provide exceptional customer service."

- Jeremy Schiller, CFO, Carnival Cruise Line

Crew paid.
Guests refunded.

With Brightwell covering crew payroll, Latitude simplifies another important part of your operation: guest refunds.

Latitude replaces slow, costly check-based refunds with fast, flexible digital payouts in the guest’s own currency. Embed directly into your platform, connect via API, or process refunds through simple file/batch uploads. Latitude adapts to how your team already operates, making it easier to manage guest refunds at scale.

A real-time dashboard lets your team track every refund from submission to completion with less manual follow-up. Give your team more visibility and your guests a faster, more transparent refund experience.

Trusted across the cruise industry
logo for CLIA

Proud supporter of the Cruise Lines International Association (CLIA)

Through this affiliation, we strengthen our role as a trusted partner in providing innovative payroll and financial solutions for maritime professionals.