Make the most of your maritime payment solutions

Brightwell offers our maritime clients a full suite of digital payment solutions to streamline business processes, improve crew welfare, and enable growth, including global payroll, full-service ATM services, and corporate disbursements.

“Working with Brightwell since 2019 has allowed us to move money safely and efficiently to new markets — further expanding our global reach. As a leading supplier of wholesale banknotes, it’s paramount that we continue to build and develop excellent working relationships with organizations like theirs.”

Angela Smith | Director Wholesale Banknotes, Travelex

“We’ve selected Brightwell as our partner simply because Brightwell is the absolute best at what they do. They offer experience and functionality, and our crew love the simplicity of their easy-to-use product.”

Doug Parks | Chief Administrative Officer, Azamara

“Thanks for making it easy to send money home to our family and friends. We appreciate all of the effort the Brightwell team has made to make everything smooth and simple.”

Windel Tormis | Chief Financial Accountant, Norwegian
The visa logo.

“As the global payments industry continues to reach new markets, Visa remains focused on helping to foster innovation and support new payment experiences across the ecosystem. Through this collaboration with Brightwell, we’re excited to extend Visa Direct’s vast reach to more consumers around the world, helping them quickly access via accounts and wallets as endpoints.”

Yanilsa Gonzalez-Ore | North America head of Visa Direct
A red and yellow logo with a white background.

“Our shared passion with Brightwell for helping hard-working international workers share their income with loved ones safely and conveniently makes this a natural partnership. Brightwell’s technological expertise, combined with years of experience, make them an ideal partner with whom we can scale our cross-border payment solutions with clients around the world.”

Mark Corritori | VP, Mastercard Cross-Border Services
Dash-Solutions-Logo

"When we were introduced to Brightwell’s ReadyRemit solution, it felt like it was designed with our users in mind. With Brightwell’s support, we’ve effortlessly integrated a comprehensive remittance program into our solution."

Matt Frye | Chief Product Officer, Dash Solutions
A blue background with the words percapita.

"Incorporating Brightwell's ReadyRemit solution significantly streamlined our development efforts, solving the complexities of coding for diverse payment methods and locations. Using their SDK, we were able to conduct test transactions within a week, saving us significant IT resources."

Paul Kanevsky | Head of Architecture, Percapita

Global payroll solution

Simplified payroll means empowered workers

  • Easily onboard with our automated process 
  • Seamlessly integrate via APIs or SDKs 
  • Our APIs take on all of the development burdens usually left to the client 
  • You have ultimate brand configurability using the SDK solution 
  • Receive ongoing compliance and regulation coverage 
  • Rest assured with settlement and recon reporting 
  • Connect to 90% of the world’s population 
  • View strategic insights into pricing management 
  • Benefit from customer support (tier two clients only)
  • Access and utilize marketing materials
Learn More
Two iphones showing the balance and time of each item.

Protect your cards from fraud

Fight back against fraudulent behavior, account enumeration, and card testing attacks with Arden

  • Easily onboard with our automated process 
  • Seamlessly integrate via APIs or SDKs 
  • Our APIs take on all of the development burdens usually left to the client 
  • You have ultimate brand configurability using the SDK solution 
  • Receive ongoing compliance and regulation coverage 
  • Rest assured with settlement and recon reporting 
  • Connect to 90% of the world’s population 
  • View strategic insights into pricing management 
  • Benefit from customer support (tier two clients only)
  • Access and utilize marketing materials
Learn More
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ATM solutions

Let Brightwell handle your ATM program

  • Easily onboard with our automated process 
  • Seamlessly integrate via APIs or SDKs 
  • Our APIs take on all of the development burdens usually left to the client 
  • You have ultimate brand configurability using the SDK solution 
  • Receive ongoing compliance and regulation coverage 
  • Rest assured with settlement and recon reporting 
  • Connect to 90% of the world’s population 
  • View strategic insights into pricing management 
  • Benefit from customer support (tier two clients only)
  • Access and utilize marketing materials
Learn More
Two iphones showing the balance and time of each item.

Corporate disbursements

Easily, digitally pay customers and employees globally

  • Easily onboard with our automated process 
  • Seamlessly integrate via APIs or SDKs 
  • Our APIs take on all of the development burdens usually left to the client 
  • You have ultimate brand configurability using the SDK solution 
  • Receive ongoing compliance and regulation coverage 
  • Rest assured with settlement and recon reporting 
  • Connect to 90% of the world’s population 
  • View strategic insights into pricing management 
  • Benefit from customer support (tier two clients only)
  • Access and utilize marketing materials
Learn More
Two iphones showing the balance and time of each item.

How we work

Offer your crew a seamless experience with our industry-leading global payroll solution

Challenge:

Today, some cruise ship workers are still paid in cash. Not only is counting individual wage packets for every crew member every week a tedious and costly exercise, but transporting vast quantities of cash to remote docks is a huge security risk for cruise ship operators and local staff.

To top it off, for crew members themselves (many of whom are unbanked) receiving payments in cash is risky, and provides little opportunity to take control of their financial futures.

Solution:

In response to these challenges, Brightwell developed Navigator: An industry-leading digital payroll solution to empower crew members’ financial freedom.

Navigator provides a means for employers to pay wages by direct deposit into a bank account or onto a prepaid card. Rather than load, count, and distribute packets of cash, Brightwell customers simply submit a single batch file for payment, benefiting from huge savings in cost, time, and resources. 

Using the Brightwell Navigator app or website, crew can choose how to allocate their pay and view their recent card balance and transactions, all with transparency and control.

Navigator even provides employers with high-level insights into how their ship’s crew are saving and spending their earnings, which helps them provide welfare and services that more effectively support their personal well-being.

Use Cases

Our products

Our products

A full suite of payment solutions to meet your needs

We build seamless, flexible, cross-border global payment solutions to help administrators achieve more. Pay crew members quickly and conveniently with Navigator, our global payroll solution. Get cash on-board via our full-service ATM program. Enable digital corporate disbursements to more than 180 countries around the world. Our offerings cover varying needs for clients to simplify day-to-day tasks so they can focus on higher-level objectives that add value for their companies.

Our products

Our products

A full suite of payment solutions to meet your needs

We build seamless, flexible, cross-border global payment solutions to help administrators achieve more. Pay crew members quickly and conveniently with Navigator, our global payroll solution. Get cash on-board via our full-service ATM program. Enable digital corporate disbursements to more than 180 countries around the world. Our offerings cover varying needs for clients to simplify day-to-day tasks so they can focus on higher-level objectives that add value for their companies.

A Human Touch

ReadyRemit lets your customers send money when and where they need to, with a human touch that keeps them comfortable doing business with you.  

Here’s why you should feel comfortable doing business with us:

  • We’ve processed more than $10 billion in cross-border payments over the past 10 years.  
  • We have an experienced, in-house team of cross-border payments and regulatory compliance experts.  
  • We’ll have your back after implementation – we work with you from end to end to make sure our product is easy for your customers to use and meets the needs of your organization.  
  • Our timely transaction monitoring keeps your business safe.

Global payroll solution

Simplified payroll means empowered workers

Pay globally dispersed workers easily by giving them access to a prepaid debit card and the Navigator mobile app, so they can spend and send their money safely and easily worldwide.

  • Provide global workers safe access to their money and an effortless way to send it home via cross-border remittances already integrated into the platform 
  • Access multiple remittance providers and options
  • Implement and customize your payroll solutions quickly
  • Empower a diverse workforce and promote cardholder welfare with tools, videos, and educational materials
  • Prevent account takeovers and card testing attacks with payment fraud prevention tools and live staff monitoring transactions 24/7/365
  • Take advantage of in-app messaging to contact the support team, available 24/7/365
  • Easily replace lost, stolen or expired cards with on-site card printers

Protect your cards from fraud

Fight back against fraudulent behavior, account enumeration, and card testing attacks with Arden

Arden detects malicious patterns in card transactions at the merchant level. Your transaction monitoring team has the actionable insights and recommendations needed to proactively prevent card testing attacks — protecting your entire card portfolio with just one, easy platform.

  • Near real-time card data analysis that enables risk teams to quickly make data-driven decisions
  • Leverage various rules and machine learning to identify trends and fraud signals
  • Spend less time manually searching for suspicions activity and more time taking action to prevent losses
  • Alerts delivered in-app or via your preferred communication platform
  • Automate custom workflows based on the specific needs of your team
  • Identify cards and balance at risk in your portfolio and proactively prevent fraud
  • Easily integrate with your processor for transaction data collection
  • Apply your own custom rules
  • Utilize learnings from a client-data consortium

ATM solutions

Let Brightwell handle your ATM program

Day-to-day management of the ATM channel is complex and time-consuming. Our program provides your team with peace of mind knowing they are working with the best in the industry for cash delivery, and innovative digital-first software and hardware.

  • Drive revenue and lower costs
  • Customize on-screen marketing ads 
  • Review detailed metrics for reporting and analysis

Corporate disbursements

Easily, digitally pay customers and employees globally

Managing a corporate disbursement program can be time-consuming for administration, and many businesses still rely on outdated processes like cutting checks. With ReadyRemit, our clients can easily pay vendors, workers, and others not on payroll, and provide customer-facing payouts like rebates, rewards, and refunds with one digital payment solution. 

  • Eliminate labor-intensive tasks of cutting checks or handling petty cash
  • Send global payments with one fast, transparent, and cost-effective solution
  • Deliver payments in near-real-time or same day to most end points
  • Use APIs or SDKs to integrate ReadyRemit directly into your current toolset, or use our custom platform
*Source: Visa Money Travels: 2023 Digital Remittances Adoption Report

Ready to get started?

Integrate digital payouts into your operations quickly and easily.

We enable the airline industry to provide seamless, secure, and convenient payment experiences for their valued customers. Latitude is your global payment partner to make even small consumer touch points an absolute joy.

Airlines face real challenges:

  • 100k + flights canceled annually
  • Average of 100 passengers per flight
  • 10 million CX issues to be remedied

When expectations are high for an immediate resolution, hearing “the check’s in the mail” just won’t cut it.  Whether you need to provide real-time payouts to placate inconvenienced customers, or accelerate payments to valued vendors across your supply chain, a modern disbursement solution is essential.

Imagine a digital transformation payments solution with an enviable on time record:

  • Implement in 60 days or less
  • Low code / no code effort
  • White label for seamless brand experience
  • Turnkey fully-managed program
A laptop with a website page on the screen.

Companies obsessed about the consumer experience, are on average 60% more profitable.1

You want to own an incredible brand and consumer experience and your customers expect modern payout choices. Latitude provides a white-label solution with real-time or same day payout options.

Your customers no longer have to spend time waiting for a check.

Debit card icon
Push to card
Bank icon
Bank transfer
Wallet icon
Mobile wallet
Dollar symbol
Cash pickup

Network access and reach for today’s connected world.

We partner with some of the largest payment providers on earth, for a truly global network reach. By tackling these complicated integrations, we help companies like yours quickly send payments almost anywhere in the world.

Visa logo
MasterCard logo
The logo for moneygramm.
*All data quoted accurate as of June 2023.
90%
Of world’s population
8.5B
Cards & accounts
185
Countries
160
Curriencies
720K
Payout locations
Visa logo
MasterCard logo
MoneyGram logo

Compliant, safe and secure.

Addressing the full spectrum of security, compliance and regulatory requirements which govern cross border payments can be overwhelming.
With Latitude, sanctions screening, Know Your Customer (KYC), AML/BSA and transaction monitoring are all built-in. We’ve invested in the relevant certifications and systems to ensure your business and customers are protected. We’re PCI Certified, SOC II Certified and have a tenured Compliance team who live and breath the intricacies of global payments so you don’t have to.

Our mission.

For the past 15 years, we've automated global payroll solutions for the travel industry, and enabled an international workforce to easily send money home to loved ones. Our mission is to make it simple, easy and convenient for everyone to send money anywhere it needs to go, when it needs to get there.

We understand the payments challenges airlines face; consumer expectations seem to escalate as experiences with other digital-first consumer brands become the new norm. We've built the modern, seamless refund solution to help make every interaction your customers experience a pleasure.

Get in touch

Learn more about how our payments technologies can help your organization and users achieve their goals.

Reach out to our global payments experts.

Thank you for your interest in ReadyRemit. A Brightwell representative will be with you shortly.

Course correct customer experience when passengers are inconvenienced.

Latitude by Brightwell makes reimbursements for lost luggage, delayed flights, and food or lodging quick and easy, keeping your passengers in high spirits.
A woman sitting on a bench looking at her cell phone.

When it comes to air travel, cancellations are inevitable.

Hearing "the check's in the mail" won't cut it when expectations are high for an immediate resolution. Amid delays, cancellations, and baggage mishaps, airlines need a plan to ensure great customer experiences even when disruptions happen.

85K+
85k+ flights canceled annually.
100
Average of 100 passengers per flight.
8.5MM
8.5 million customer experience issues to be remedied.
*US Department of Transportation, Bureau of Transportation Statistics
Featuring Brightwell and Visa logos

Brightwell becomes the first Visa-enablement platform provider in North America to offer all cross-border payment modalities enabled by Visa Direct.

Learn More

Your customer experience soars with Latitude by Brightwell.

Book a demo

Radically accelerate the reimbursement process for inconvenienced passengers.

When luggage goes astray, it can be tedious to resolve claims.
With Latitude by Brightwell, this process is taken care of in near real-time.
Multiple payout options. Passengers receive funds in their preferred format.
Debit card
Cash pickup
Bank account
Digital Wallet
Options vary by network and corridor.

Get extensive reach.

Our partnerships connect our customers to 90% of the world’s population via over 8.5 billion cards and accounts and nearly 300,000 cash pickup locations.

*All data quoted accurate as of June 2023.

End-to-end managed program.

Our easy integration, tier two support, and compliance management minimize the time and effort traditionally required to maintain a global payment program in house.

Ensure secured data.

With Latitude, companies and their customers’ sensitive data are protected. Our secure technology and compliance-as-a-service offering helps you ensure your reimbursements are safe and in line with local regulations.

Aalto mobile app UI with two home listings and a title at the top saying 12 new matchesAalto mobile app screen showing Seller Q&A with collapsable questions and answersMobile screen showing a kitchen with a virtual tour badgeAalto mobile app UI of home front door, confetti and the word Congratulations at the top and the home name below with the label of sold
A screen shot of the horizon app.

Radically accelerate the reimbursement process for inconvenienced passengers.

When luggage goes astray, it can be tedious to resolve claims.
With Latitude by Brightwell, this process is taken care of in near real-time.
Multiple payout options. Passengers receive funds in their preferred format.
Debit card
Cash pickup
Bank account
Digital Wallet
Options vary by network and corridor.
A screen shot of the country section of a website.

Get extensive reach.

Our partnerships connect our customers to 90% of the world’s population via over 8.5 billion cards and accounts and nearly 300,000 cash pickup locations.
* All data quoted accurate as of June 2023.
A computer screen with icons surrounding it.

End-to-end managed program.

Our easy integration, tier two support, and compliance management minimize the time and effort traditionally required to maintain a global payment program in house.
A circular icon with a padlock in the center.

Ensure data security.

With Latitude, companies and their customers’ sensitive data are protected. Our secure technology and compliance-as-a-service offering helps you ensure your reimbursements are safe and in line with local regulations.

Maintain a stellar customer experience despite inevitable travel disruptions.

Learn more
Your business

Simplify reimbursements for your passengers with a few clicks or taps.

Keep your brand front and center, your promise of comfort intact, and your passengers on your side.

Get peace of mind with a fully compliant network to help address cross-border regulatory concerns.

Your employees

Facilitate quicker time to resolution.

Say goodbye to burnout-inducing, overly manual refund processes.

Focus on delivering delightful passengers experiences rather than juggling refund requests.

Your customers

No longer need to jump through hoops or endure endless touchpoints to collect money owed.

Get a white-labeled experience that’s familiar and intuitive.

Choose among multiple payout options, for a refund experience that meets modern expectations.

Two brochures with a woman sitting in a chair using a laptop.
Learn more

A better way to issue complex refunds and payouts.

Travel disruptions happen. What sets a brand apart is its ability to ensure consistent and hassle-free passenger experiences, even when things go wrong. Discover how your airline can effectively tackle the complexities of cross-border refunds with Latitude—a fast, secure global payouts solution.

Get the e-book

Book a demo

We simplify international payments so you can focus on your mission.

We’ve built the digital payment infrastructure to seamlessly connect those in need to critical funds when they need it the most.
A couple of kids standing next to a pile of trash.
©UNICEF Philippines/2020/Ruel Saldico

For organizations working towards anticipatory response preparedness:

You need a system designed for proactive, digital flow of funds to the impacted regions and individuals you serve. Brightwell designed a solution to meet the needs of non-profits challenged to do more with less:

  • Cost effective
  • Enhances productivity
  • Helps scale operations
  • Multiple payment options, including to account, card, and cash pickup
A laptop with a screen showing a map of the world.

You focus on helping the people that need it most. We’ll make sure their funds arrive.

People in need, all over the world, need flexible payment options that meet them where they are. Whether it’s your staff in the field, or the people receiving direct aid relief, we offer a full array of receive options to promote the dignity and preferences of the recipient.

Debit card icon
Push to card
Bank icon
Bank transfer
Wallet icon
Mobile wallet
Dollar symbol
Cash pickup

Network access and reach for today’s connected world.

We partner with some of the largest payment providers on earth, for a truly global network reach. By tackling these complicated integrations, we help organizations like yours quickly send critical funds almost anywhere in the world.

Visa logo
MasterCard logo
The logo for moneygramm.
*All data quoted accurate as of March 2024.
90%
Of world’s population
8.5B
Cards & accounts
185
Countries
160
Curriencies
720K
Payout locations

Not a global compliance expert? No problem, we are.

Brightwell has built-in the full spectrum of security, compliance, and regulatory elements which are dynamically applied as each transaction requires, so you can focus on the mission rather than keeping up with complex, ever-shifting payments requirements.
With Brightwell, sanctions screening, Know Your Customer (KYC), AML/BSA and transaction monitoring are all built-in. We’ve invested in the relevant certifications and systems to ensure your business and customers are protected. We’re PCI Certified, SOC II Certified and have a tenured Compliance team who live and breath the intricacies of global payments so you don’t have to.

We're on a mission too.

For the past 15 years, we've automated global payroll solutions for the travel industry, and enabled an international workforce to easily send money home to loved ones. Our mission is to make it simple, easy and convenient for everyone to send money anywhere it needs to go, when it needs to get there.

We understand the challenges NGO’s face: funds need to help those in need as fast as possible. We enable your organization to move money securely and quickly, ensuring accessibility for everyone, no matter the country, currency, or economic conditions.

Get in touch

Learn more about how our payments technologies can help your organization and users achieve their goals.

Reach out to our global payments experts.

  • Brightwell is a technology provider and not a bank or other regulated financial institution. All regulated services associated with ReadyRemit are provided by The Bancorp, N.A. Terms and conditions apply.