When you have new crew join the ship, they must first complete enrollment in order to activate their card and Brightwell Navigator account.
With Brightwell, you can choose from many different ways to send money home. Watch the videos to learn how.
Hang these posters up around the ship in the crew lounge or anywhere crew tend to hang out. These posters explain about all the different sending money services Brightwell offers.
This series of posters explains the top 5 ways fraudsters try to trick crew into sharing private information.
Download these videos and play them on TVs where crew can watch and learn how to use Brightwell Navigator.
To download a video, follow these steps:
1.) Select the video you want to download and it will open in a new tab.
2.) On the video page, select three dots (bottom right corner) and select Download in the menu.
If you have a strong internet connection, you can view these videos on our YouTube channel.
All the links below are for back-office Crew officers only. These materials can be referenced if you have questions about the printers, replacement card instructions, and other back-office procedures.